The Warden
Your server's safety engine — moderation, anti-raid, and anti-nuke. Protective the moment it's on.
Safety is always free. A curated preset protects you the moment Lumei joins — what's paid is depth, branding, and scale, never protection.
Modmail
A member DMs the bot → a private thread opens in your staff category, and your team replies here, as the bot. The relay is always free.
New threads open as staff-only channels under this category.
Who can see + reply in threads. Empty — your global staff roles apply.
Members see "Staff" instead of a mod's name. The mod is still recorded on the audit trail.
Canned replies
Saved macros your team fires with /modmail canned. Unlimited on your plan.
Records
When a thread closes, the record is kept — but turn on message-content storage in Server Logs to retain the actual message text; otherwise only metadata is kept.
Threads
No modmail threads yet — they appear here as members reach out.
